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Total Quality Management and Operational Excellence
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When I wrote the first edition of Total Quality Management in 1988, there were very
few books on the subject. Since its publication the interest in TQM and business
performance improvement has exploded. There are now many texts on TQM and its
various aspects, including business/operational excellence, business process
management, Six Sigma and Lean manufacturing based approaches
John S. Oakland - Personal Name
F O U R T H E D I T I O N
025-22 Tay o
978-1-315-81572-5
NONE
Total Quality Management and Operational Excellence
Management
English
2014
British Library
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